Check-in - car
The check-in process begins one hour prior to booking your car. The owner of the car enters into the check-in protocol such data as:
- current mileage,
- fuel level
- car breakdown
The owner must also publish photos, add accessories, equipment and descriptions of damage in the car, and always keep copies of documents in the car. When the tenant accepts the severance payment, the owner should hand over the keys.
The Renter should verify all data entered by the Owner and then accept it. If the Renter thinks the correction is required, he may ask the Owner to edit. After acceptance of both pages, the programmer will register the actual rental period.
Check-out - car
Check-out can be done at any time after check-in. At the time of check out, the Renter will enter the data: the car, the fuel level and any damage that occurred during the rental period (here the Renter has to send pictures and description of the damage). When the owner checks and verifies all the details, the checkout can be accepted - then the owner presses the ACCEPT or ACCEPT with DISC. Dispute Resolution means that the Owner can register a complaint through a mobile application or website.
It is important for the Tenant to make sure that the owner accepts the checkout and thus ends the rental period. If the decision is not accepted, the rental period is continued and the Renter may be charged an additional fee.
For all other products
During the check-in procedure, only the owner can enter data about his or her object. Renter's information should be verified and accepted. Upon check-in, the programmer will start to register the rental time.
Check out - other items
The Renter may see the data entered by the Owner and may, if necessary, add information from himself. Upon return of the item, both parties check the condition of the product and compliance with the description that was entered at check-in. Upon acceptance of the Owner, the counter will be stopped. In the event of a dispute, the owner may file a complaint through a mobile application and Web site.
It is important for the Tenant to make sure that the Owner accepts the check in order to complete the rental period. If the decision is not accepted, the rental period is continued and the Renter may be charged an additional fee.